Shipping Policy

At Bestestore, we strive to make your shopping experience as smooth and enjoyable as possible. That includes providing reliable and efficient shipping options to ensure your order reaches you in a timely and secure manner. Below is all the important information you need about our shipping process.

Shipping Methods & Rates

We offer two shipping options to best meet your needs, whether you're in a rush or looking to save on delivery costs.

1. Standard Shipping

• Estimated Delivery Time: 7-15 business days
• Cost: $12.59 (Free for orders over $60)
• Description: Our Standard Shipping option is a cost-effective way to get your order delivered. While it may take a little longer, it's a perfect choice for those who aren't in a hurry. Plus, we offer free standard shipping on all orders over $60, making it a great deal for larger purchases or when you want to save on delivery costs.

2. Expedited Shipping

• Estimated Delivery Time: 3-7 business days
• Cost: $20.00
• Description: Need your items sooner? Choose Expedited Shipping for faster processing and quicker delivery. This option is ideal for urgent orders or if you’re on a tighter timeline. We prioritize your order to ensure it reaches you as quickly as possible.

Order Processing

• After you place your order, our team will process it within 1-3 business days. Please note that business days are Monday through Friday, excluding weekends and holidays.
• You will receive an email confirmation once your order is shipped, along with tracking details so you can monitor your delivery.

Order Tracking

• Once your order has shipped, we’ll send you a shipping confirmation email that includes your tracking number. You can use this number to track your package and receive real-time updates on its journey to you.

Lost or Damaged Items

• We take great care in ensuring your order arrives safely, but if your item is lost or damaged in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue as quickly as possible and arrange for a replacement or refund.

International Shipping

• Currently, we only offer domestic shipping within the United States. We're working hard to expand our services to other countries, so please stay tuned for updates if you are an international customer.

Shipping Address

• It’s essential that you double-check your shipping address before placing your order. We are not responsible for any delays, loss, or issues with delivery if the address you provided is incorrect. Please ensure the address is complete, including any apartment, suite, or unit numbers.

Free Shipping Offers

• We occasionally offer free shipping promotions. These promotions apply to Standard Shipping within the United States and may have specific terms and conditions. Be sure to check the details of the promotion during checkout.

Customs and Duties (if applicable)

• For orders placed within the U.S., customs and duties are not applicable. However, for any future international shipping options, customers will be responsible for any customs, duties, or taxes imposed by their country.

Customer Support

If you have any questions regarding shipping, need help tracking your order, or have concerns about your delivery, we are always here to help. Feel free to contact us using the details below:

• Email: [email protected]
• Phone: +1 
• Address: 1304 Becky Dr, Aledo, TX 76008, United States

We aim to provide outstanding customer service and will do our best to resolve any issues or answer any questions you may have. Thank you for choosing Bestestore—we appreciate your business and look forward to serving you!