FAQ

Frequently Asked Questions (FAQ)

At Bestestore, we want to make your shopping experience as seamless as possible. Here are some of the most common questions our customers have. If you don’t find the answer you're looking for, feel free to reach out to us.

1. What payment methods do you accept?

We accept the following payment methods:

• Visa
• MasterCard
• American Express
• JCB

All transactions are securely processed, and we do not store your credit card information.

2. How long will it take for my order to arrive?

• Standard Shipping: Typically takes 7-15 business days.
• Expedited Shipping: Typically takes 3-7 business days. Delivery times may vary depending on your location and the shipping method chosen.

3. Do you offer international shipping?

Currently, we offer domestic shipping within the United States only. We are exploring the option of international shipping, and we will update our policy when it becomes available.

4. Can I change or cancel my order after placing it?

Once your order is processed and shipped, we are unable to make changes. If you need to cancel an order, please contact us immediately at [email protected], and we will do our best to assist you. If your order has already shipped, we cannot cancel it, but you can follow our return process.

5. How can I track my order?

Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to check the status of your delivery.

6. How do I return an item?

We want you to be happy with your purchase. If you're not satisfied, please review our Return Policy for instructions on how to initiate a return. For any questions regarding returns, feel free to contact us at [email protected].

7. What should I do if my order arrives damaged or is lost?

If your order arrives damaged or is lost in transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue and arrange a replacement or refund.

8. How do I know if an item is in stock?

All available items on our website are in stock unless otherwise stated. If an item is out of stock, it will be clearly marked. If you have any questions about product availability, don’t hesitate to reach out to us.

9. Do you offer gift cards?

At this time, we do not offer gift cards, but stay tuned for future offerings.

10. How can I contact customer service?

You can reach our customer service team by:

• Email: [email protected]
• Phone: +1 
• Address: 1304 Becky Dr, Aledo, TX 76008, United States